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JAGUAR SERVICE PROMISE

Straightforward and all-encompassing care for the ultimate peace of mind.

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When you bring your vehicle to a Jaguar Authorised Service Centre, you now benefit even more from our expert care. With a keen focus on you and your time, the Jaguar Service Promise offers you unparalleled quality, convenience and transparency.

Since vehicle maintenance is essential to performance and residual value, why not make the most of the Jaguar Service Promise which includes:

  • Close-up view of tablet in hand

    ONLINE BOOKING

    Our online booking tool* gives you flexibility and puts you in charge. It allows you to book in your vehicle with your chosen Retailer when it suits you, whether it’s for your scheduled service, or other vehicle maintenance. All from the comfort of your home.

  • Man checking the system under Bonnet

    WARRANTY

    For your peace of mind, a comprehensive 5 years’ Warranty is provided as standard in all our Jaguar, which covers repairs needed as a result of a manufacturing fault.
    It ensures that your Jaguar is always performing as expected while being in your most capable hands.

  • Model Health check machine in hand

    COMPLIMENTARY VEHICLE HEALTH CHECK

    Every time you visit a Jaguar Authorised Service Centre they’ll perform a complimentary 30-point** performance and safety check on your vehicle and share the results via our Video Capture system*, so you can view its condition too. They’ll also make sure that your vehicle systems are up to date and running the latest software*.

  • Standing technician with model part

    JAGUAR CERTIFIED TECHNICIANS

    The technicians handling your Jaguar receive extensive and ongoing technical training and certification. They only use approved technology, tooling, and equipment, all of which have been calibrated specifically for your vehicle.

  • Technician checking the wheel part of car

    PARTS & LABOUR WARRANTY

    To show our commitment to the quality of Jaguar Genuine Parts, they come with a 12 month warranty on both parts and labour*** to give you complete peace of mind.

  • Jaguar genuine parts

    JAGUAR GENUINE PARTS

    Designed, tested and manufactured according to Jaguar’s uncompromising standards, the use of Jaguar Genuine Parts assures quality, fit and durability.

  • Wheel video taking from mobile

    ALL-INCLUSIVE QUOTES

    Our Retailers ensure that you have a full understanding of any work that needs to be done to your vehicle. They maintain complete transparency around all parts and labour costs***.

  • Cleaning of red jaguar

    VEHICLE CLEANING

    In order to make the service experience as refreshing for you as it is for your Jaguar, your vehicle will receive a complimentary wash and vacuum**.

  • Rear view of driving red jaguar on the road

    EXTENDED WARRANTY

    Validity of Warranty coverage can be extended to ensure lasting peace of mind.
    Based on your preference, there are multiple, optional Extended Warranty plans to choose from, which can be purchased on top of your existing 5 years’ warranty.
    For more details, please refer to the extended warranty section.