INCONTROL TOUCH PRO FAQS

A: Based on user research, we designed InControl Touch Pro’s navigation system around direction-up view. The vast majority of users prefer this view, because it provides an easier at-a-glance interpretation of the road as it unfolds ahead. We felt that aligning other map views to direction-up eliminated any potential confusion.

Direction-up view can be combined with north-up to display your current position and destination in context of the remaining route or complete route. Additionally, searches are always shown in north-up view to provide the context of your current location to the destination. A temporary north-up option is also available when browsing the map.

A: Press the Menu button on the steering wheel to bring up the Settings menu. Then select the Display Settings menu and tap ‘maps’.

If the Display Settings menu is not shown, scroll through the sub menus until you see the ‘map’ option – this should already be highlighted. Click on OK to select.

Once the map appears in the Virtual Instrument Display, close the menu by holding down the left select button.

A: To keep you fully up-to-date with your car’s status regarding fuel, oil levels and any other important notifications.

A: The first route is always the quickest based on real time traffic information. If traffic conditions change during your journey, the system will automatically re-route you. If you select the second or third option (assuming additional route options were available) and traffic conditions worsen, the system will alert you to a faster alternative – press ‘OK” to update the current route. There’s usually no difference in journey time between the second and third route option.

A: If your car is fitted with Traffic Sign Recognition, a combination of information contained in the on-board map database and visible road signs is displayed. However, in certain situations a road sign may not be visible to your car’s cameras – for example, if the road sign is located near a junction on a side road.

If your car hasn’t been fitted with Traffic Sign Recognition then speed limits shown are based on the information available when the on-board map database was compiled.

While every effort is taken to provide accurate information, the responsibility for obeying traffic regulations remains firmly with the driver.

A: As soon as you interact with the map it changes to ‘Explore’ mode, which allows you to locate places and check the route or traffic in the local area etc. ‘Explore’ mode also includes an option to view the map in ‘north-up’ mode.

The map will automatically return to ‘guidance’ mode after 60 seconds or when you press the back key or tap the navigation arrow. Map View is based on the last used 2D, 3D or satellite map option.

A: You can create up to 10 waypoints along the route including your destination. These are sequenced in the order you add them. To reorder your waypoints, simply tap the menu icon in the lower corner of the map, and select Edit.

A: Yes, you can customise which alerts are shown by going to Settings > Navigation settings > Alerts. You can also tap on any alert to dismiss it.

A: If you’ve enabled ‘Commutes’ in the navigation settings menu, the destination will be a ‘commute’ learnt from your current location and time of day. The navigation system predicts that this may be your potential destination and the ETA corresponds to this.

With commutes enabled, the system can provide your ETA even if you haven’t set a destination – keeping you informed about any potential issues on your preferred route. If you sometimes drive an alternative route to the same destination, the system will learn this too. When more than one route has been learnt for the same destination, the system displays the quickest route and ETA based on current conditions.

When you begin your journey it will display as a line on the map, but will not read out turn-by-turn instructions – it assumes you know the route. If traffic conditions worsen however, and you deviate from your current route, and from any other routes you’ve previously taken to this destination – the system will ask if you would like to switch to turn-by-turn guidance. This can be especially useful if you’re in an unfamiliar location.

A: It generally requires two journeys to the same destination from the same start point before a ‘commute’ is learnt. The current time must also be within +/- 1 hour of the learnt start time.

A: There are a number of different ways to set a destination with InControl Touch Pro.

1. To access the ‘Set Destination’ option screen from the homescreen, tap the ‘Set Destination’ icon on the navigation tile. This will take you directly to the search screen where you can enter a postcode, address or place name in a single line.

2. Jaguar XJ drivers can tap the navigation button in the row of hard switches – while drivers of other cars can tap the Navigation icon at the bottom of the Touchscreen twice. This provides a shortcut to the destination settings screen. From here you can select one of three options, Address Entry (including postcode), Search or Destinations. Destinations can be Home, Recent destinations, Favourite destinations, Shared destinations or Commutes.

3. When a commute is available it will be displayed on the homescreen navigation tile. If more than one commute is available based on your current location and time of day, it will display ‘commutes available’. Tapping on the navigation tile takes you directly to a list of the available commutes.

4. Alternatively, select a destination from the map screen, and tap the menu button in the bottom corner of the map. Again the three destination options, Address, Search and Destinations will be shown.

5. You can also send places or destinations to your car via the InControl Route Planner smartphone app or website. A place ‘saved’ in the Route Planner will appear in your favourite destinations once your car has connected to the Internet and synched the destinations.

If Navigation is open on the screen when a new destination is received from the Route Planner, the destination will appear as a pop-up panel. Tapping ‘use now’ will confirm the destination in the in-car navigation system. Places set as a destination via the Route Planner appear in recent destinations.

A: Destinations can only be received when the car has a suitable data connection. In some cases, even though the system may be shown as connected, the mobile network could be oversubscribed, preventing the system from receiving the destination. Destinations received by the car will be shown only when you are exploring the system’s navigation function. The destination will then be shown either as a route to the side of the Touchscreen or a confirmation pop-up. If the destination is received by the car when you are using a feature other than navigation, the destination can be retrieved from recent destinations.

A: Once you’ve selected a destination, tap on ‘Route options’ to view the default route (at the top of the list) and up to two alternative routes. Select your preferred route and tap start to commence guidance.

A: Simply enter a place, postcode or address in the search box. Even if you spell the name/address incorrectly, the search function will usually recognise the location.

If your car has a data connection, the search will access the latest information in the cloud as well as your car’s on-board database.

A: To save time, press the hide keyboard icon after typing the first 3-4 letters. This will display a list of possible locations. As you scroll through the list, map view automatically updates so you can easily see the location in the context of your route, destination or current position.

Click on the desired destination to see a route preview on the map. If your car has a data connection, street level imagery for the location will also be shown when available.

Tapping on the full screen icon in the corner of the picture enlarges the street level image. Panning the image allows you to rotate through 360 degrees. Tapping on ‘…’ provides further information including address details, and recently posted reviews if available. Depending on your destination, a star rating may be displayed based on reviews from sites like TripAdvisor.

If the destination is a car park – and the car park supports this information – an additional information screen will also include pricing and space availability.

When Navigation Guidance is active, clicking to the side of the search box allows you search for another location near your destination – for example, a restaurant for lunch.

A: The postcode entry option searches from a central point within that postcode. However, it is possible to search using a street name and house number.

A: To warn you that you don’t have enough fuel to complete your journey without a fuel stop.

To easily build a fuel stop into your journey, tap on the fuel-warning icon. Doing this will display filling stations along your route close to point you will need to refuel – it will also provide a more accurate estimated time of arrival (ETA).

A: The tiles on the side of the main navigation screen are designed to help you plan your journey before setting off.

A: For most languages yes, go to Settings > All settings > Language and keyboards.

A: We decided that providing a ‘replace current destination’ option - given the usage rate of this scenario – would have added unhelpful additional complexity. The most straightforward way to enter a new destination is to cancel guidance from the navigation menu and set a new destination.

A: To make it quicker for you to find the street you’re looking for. The same street name is often found in multiple towns – by entering the town first, your list of possible street options is reduced.

However, it is possible to enter places or addresses in a single line using the Search option.

A: Your car was installed with the most up to date maps by your retailer. Further map updates will be available up to four times a year depending on your region.

Map updates can be downloaded to a USB stick via your Windows or Apple computer using a download tool available from Jaguar.com/navigation. Updating your car’s maps system typically takes 10-15 minutes once the update has been loaded on a USB stick.

USB sticks must be formatted as FAT32. Jaguar recommends the use of a 32GB USB 3.0 memory stick from a reputable brand. The car’s engine MUST be running for the entire update process. If the map update is interrupted, you may be left without maps on the system, requiring the process to be restarted.

For further details please visit Jaguar.com/navigation.

A: From the navigation menu go to Settings > Navigation settings > Installed maps. Countries covered are listed on this screen.

A: You may have accidently enabled automatic activation of the massage function. Go to Settings > All settings > Features > Seats > Auto massage

A: A full massage cycle lasts for 10 minutes.

A: If no phone is currently paired or connected the panel will display ‘tap to connect phone’. Simply tap on this text and the system is ready for Bluetooth^Ⓡ pairing.

On your phone go to the Bluetooth^Ⓡ pairing menu and search for your car. Depending on which model of phone you’re using, InControl Touch Pro and/or your phone may ask you to confirm that a code matches before pairing. You may also be prompted to confirm download of phone contacts and contact photos (where supported).

A: No, your synced contacts will only be visible when your phone is connected to the car.

A: Up to 10 Bluetooth^Ⓡ devices can be paired.

One phone and one media playback device can be connected at the same time. If, however, your phone is connected as a phone and media playback device, a second device cannot be used simultaneously.

The first device paired to InControl Touch Pro will be designated your primary device, unless you change the settings. Go to Settings > All Settings > Features > Bluetooth > Paired devices > and click on the device you wish to change.

A: In the main phone screen select ‘Contacts’. Tap the search box at the top of the contacts screen to access the keyboard and start searching for your desired contact.

As you type, the results list automatically updates. Click on the ‘x matches’ box to view options. To allow the largest number of contacts visible at one time the search box scrolls with the list allowing 5 instead of 4 items to be shown.

Alternatively press the voice recognition button on the steering wheel and use a voice command to dial a number. For example:

‘Call David Smith’
‘Call David Smith Mobile’
‘Dial 01234987654’

A: If you’ve paired more than one phone to InControl Touch Pro – tapping this icon enables you to switch to another device for placing/receiving calls.

A: This is most likely due to the auto connect function for that device being disabled in your Bluetooth^Ⓡ settings.

A: Windows Phone handsets can be configured to read out and reply to text messaging when a compatible device is connected via Bluetooth. However, this feature is not currently supported by InControl Touch Pro for use with Android and Apple devices.

A: Yes, your radio’s ‘Favourites’ provide a single list of all your favourite radio stations regardless of band e.g. FM, AM DAB – making it easy to navigate to your favourite station. (Previous systems required you to switch radio bands before selecting the pre-set.)

You can also add your favourite radio stations as a shortcut on one of your customised homepages.

Alternatively press the voice recognition button on the steering wheel and use a voice command to find the station.

A: From the ‘Now playing’ screen, or in the radio station ‘Find list’, tap the star icon. When the star changes from an outline to a solid icon, the station has been added as a Favourite. Stations are listed in the order you add them.

A: Yes. Press the edit icon at the bottom of the screen, and then tap and drag the station to a new position in the list. (This can only be done when your car is stationary.)

A: Tap on the star icon – once it reverts back to an outline that station will no longer be listed as a Favourite.

A: Carousel view is only supported for Sirius XM Satellite radio (US and Canada only), media library and USB sticks.

A: When in Media you can swipe left/right across the centre of the Touchscreen to change radio stations, TV channels or the track that’s playing.

A: Yes, the on-board Gracenote database matches the track information as well as album and artist artwork. Once you insert the CD, an icon will appear next to the playback controls allowing you to rip it.

A: Please contact your retailer for the latest software updates.

A: When you select the ‘Find’ option from the ‘Now Playing’ radio screen it will list all available FM stations by frequency. However, if you prefer to reorder the list by station name, you can change this in Radio Settings.

A: Depending on your car’s specification and the reception quality, it may be possible to view up to three channels simultaneously.

Multiple TV antennas located in the car’s architecture make it possible to view one channel on the left rear screen, a second on the right rear screen, and a third on the front Touchscreen. However the front Touchscreen is only viewable if the car is stationary – once the car is moving only the audio will play.

When one TV channel is being viewed, the signal from multiple antennas combines to help provide a stronger signal and improve picture quality.

A: To avoid interrupting the media source that’s currently playing. This function is especially useful for cars equipped with a rear seat entertainment system. In this case, to avoid disturbing other passengers, the DVD may be played on the rear screens with the audio played over the wireless headphones.

A: For your convenience the homescreen automatically displays to help you navigate to another feature.

A: Yes, select the media playing screen from the front Touchscreen and tap ‘rear media’. You can now see what each screen is currently playing.

From this screen, the front passenger can also change media sources and/or channels/stations/tracks, depending on the source in use.

The driver can also choose to listen to the same audio as the rear seat entertainment over the cabin audio. At this point the rear passengers will have full control of the cabin audio volume.

Please note that only front or rear passengers can have access to the volume control at one time. It’s not possible for the volume to be adjusted from both the rear and front of the car simultaneously.

A: This locks the remote control and prevents users in the rear of the car from changing the channel or volume. This function can be particularly useful when you’re carrying young children in your car.

A: If audio is playing over the car’s sound system, rear passengers can be provided with control of the cabin audio. The remote control unit can then be used to adjust or mute the volume if required.

When listening to rear media using the car’s wireless headphones, the volume control is located on the side of the headphones.

A: The Rear Seat Entertainment system featured on the new Jaguar XJ includes the following:

• 2 x HD 10.2” 16:9 displays that can be hidden when not in use
• An all new user interface design
• A wide range of connectivity for support of various devices such as smartphones/tablets:
• 2x USB 3.0 interfaces
• 1x HDMI interface
• 1x Dual purpose HDMI / MHL inputs
• On-screen controls for all media, climate and heated/cooled seats (subject to car specification)
• Supervisor controls for front passengers to control or monitor usage
• Wireless headphones with support for Dolby Virtual Surround Sound

A new navigation system (not available in Japan) provides the following capabilities:

• Full journey status information
• Full search capability and map browsing (online search if car has a mobile data connection)
• Satellite imagery (data connection required)
• A function allowing rear passengers to propose destinations to the driver

A: Android phones must be connected to InControl Touch Pro via Bluetooth as well as USB.

A: Up to 128GB.

Please note that before any USB stick can be used you will need to reformat it as FAT32. Please make sure you save any data on the USB stick as reformatting will erase all data.

A: We don’t recommend it as the power consumption for these drives varies significantly.

A: InControl Touch Pro supports a wide range of audio and video formats including:

Audio formats: AAC, Dolby, DTS, FLAC, MPEG 1, 2, 3, WMA, PCM, WAV, Apple Lossless
Video formats: AVI, DV, 1, 2, 4 including DivX, Xvid and QuickTime, H.263, H.264, WMV, MKV

A: Yes.